MOBILEMobileHealthcareHIPAA
Solace Health Companion
Client: Solace Health
A patient-facing mobile app with AI-assisted symptom triage and care team messaging.
+58%
Patient activation
-44%
Care team response time
The Challenge
Patients struggled to know when symptoms warranted a call, and care teams were overwhelmed with low-urgency messages.
Our Solution
We designed a HIPAA-compliant mobile app with AI-assisted triage that routes patients to self-care guidance, scheduling, or urgent contact.
The Outcome
Patient activation rose 58% post-launch, while care teams report meaningfully lower message volume for non-urgent issues.
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